Solution
To increase productivity of operatives and value for money, we provided a managed store solution from our Scunthorpe Branch. We hold all required materials for Ongo Operatives at the Scunthorpe store, managing stock levels and ensuring availability, facilitating Hirebase and Electricbase. The contract is managed by the Store Manager, overseeing 5 staff, delivering 3 solutions: van stocks, delivery of materials and collections from the managed store. We have streamlined the van stock solution, ensuring all 45 Ongo Operatives have the required materials, completing 85% of their workstream.
Our van stock service is supported by branch collection and delivery via the rapid response vehicles kept on site. To improve Ongo’s first-time fix rates, we are currently completing an average 5 deliveries per day direct to site in the North Lincolnshire area.
