Banner Default

Account Management

All our valued customers benefit from Huws Gray Supply Chain Solution Public Sector-dedicated Account Managers. Regionally based for convenient locations and complete UK coverage, our account managers comprehensively fulfil all operational and contractual requirements. Account management is where we take a long-term view of our partnerships; we expect contracts not to stagnate but to grow collaboratively over time.

Account Managers serve as customer advocates. They understand and share business goals and ensure that everyone, from the head of our business unit to our frontline employees, knows what’s important to you and your customers. They also provide communication routes to industry-specific specialists to get the right answers quickly and effectively. Our relationships with and dedication to customers separate us from one-size-fits-all merchants. HGSCS Account Managers are there every step of the way.

Account Management 1280x800

Our Account Management covers contract support, IT mobilisation, cost-saving value-added services, and management information review and communication, including key performance indicators and CSR (corporate social responsibility).

Our advanced CRM (Customer Relationship Management) system – Huws Gray Insights – allows us to communicate statistics, trends, and opportunities for material/spend/operational improvements in a visually digestible way.

Whilst our dedicated Data Team is on hand to provide customers data in each and every way possible, drawing on AI technology for invaluable analysis.

Partnering Web Asset Four Circles Chart 1000pxsq

Get in contact with our team for a demonstration.